Monabo Hygienic Services selected Brilliware for its deep expertise in Microsoft technologies and its ability
to deliver tailored digital solutions. With a strong focus on SharePoint optimization, Brilliware is leading a
comprehensive development initiative aimed at enhancing user experience through intuitive interfaces and
streamlined navigation. By implementing best practices in Microsoft 365 and Azure, Brilliware is also
optimizing Monabo’s data-capturing methods to improve accuracy, efficiency, and overall information
management. The ability to assess, modernize, and align Monabo’s SharePoint environment with industryleading standards was a key factor in their decision.
1. Technical Challenges
o Incomplete development of PowerApps, leading to gaps in functionality.
o Data inconsistencies and integration issues with SharePoint and other systems.
o Limited automation, requiring manual workarounds.
2. User Adoption and Change Management
o Employees struggle to adapt to the new system due to usability concerns.
o Resistance to change due to unfamiliarity with PowerApps and SharePoint.
o Lack of structured training and onboarding sessions.
3. Operational and Process Inefficiencies
o Manual workflows slow down processes, reducing overall productivity.
o Difficulty in tracking and managing stock procurement, employee data, and customer satisfaction.
o Poor reporting and analytics, affecting decision-making.
4. Scalability and Future Growth
o The current system does not easily scale with business expansion.
o Limited integration capabilities with external systems.
o Lack of flexibility to accommodate future enhancements
Brilliware provided a tailored managed services solution to build a front-end tool for managing employee and
stock data. The solution included several strategic phases:
1. Assessment Phase
First, a comprehensive assessment of the client’s existing systems and processes was conducted. This included:
• End-User Assessment: Understanding user requirements and pain points for managing employee and
stock data.
• Security Review: Evaluating current security measures to ensure data confidentiality and integrity.
• Service Management Planning: Creating a plan to align with Brilliware’s managed services baseline for
optimal performance and security.
2. Environment Re-Alignment
Following the assessment, the environment was re-aligned to Brilliware’s Managed Services Baseline, ensuring it
was optimized for security, cost efficiency, and performance. This phase included:
• System Optimization: Fine-tuning existing systems for improved performance and security.
• Access Control Implementation: Setting up role-based access control (RBAC) to enforce confidentiality
and restrict access based on user roles.
3. Deployment Phase
The deployment phase involved building and configuring the front-end tool to meet the client’s requirements.
This included:
• User Onboarding and Management: Developing features for onboarding and managing employees,
including leave management and access controls.
• Stock Data Management: Creating functionalities for tracking and managing stock data, including
inventory levels and stock movement.
• Finance Data Management: Implementing tools for managing finance data, including expense tracking
and financial reporting.
• Integration: Ensuring seamless integration with existing systems and databases for real-time data syncing
and updates.
4. Continuous Improvement
To ensure long-term operational success, service delivery management processes were embedded. This phase
included:
• Monitoring and Support: Implementing continuous monitoring and support to ensure the system runs
smoothly and efficiently.
• Ongoing Optimization: Regularly updating and optimizing the tool based on user feedback and
changing business needs.
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RESULTS AND IMPACTS
1. Improved Operational Efficiency
o Fully functional PowerApps and SharePoint solutions will streamline business processes.
o Automated workflows will reduce manual interventions, saving time and effort.
2. Enhanced Data Management and Integration
o Consistent and accurate data across all applications.
o Seamless integration between PowerApps, SharePoint, and other business tools.
3. Increased User Adoption and Productivity
o Employees will be better equipped to use the system through structured training and
onboarding.
o Improved UI/UX will make applications more user-friendly and efficient.
4. Better Decision-Making with Real-Time Insights
o Enhanced reporting and analytics will provide valuable business insights.
o Faster access to accurate data will improve strategic planning and execution.
5. Scalability and Future-Readiness
o A flexible and scalable system that grows with Monabo Hygiene’s evolving needs.
o The foundation for future integrations and digital transformation initiatives
PowerApps, PowerPages, PowerAutomate and SharePoint
